World of QuickVet
or Call: 302-659-0343
Our team has been working together with veterinary practices for more than 25 years, developing a unique, adaptable practice management system that is more flexible than anything else you'll find on the market today.  Our business philosophy has always been "be helpful, be better and ALWAYS be human".  We're one of the few or maybe only veterinary technology company that designs, develops and supports our own adaptable practice management system in house. When you call us you speak with the actual people who develop and maintain your QuickVet.
Over these many years, we've discovered technologies that compliment QuickVet and help our client practices provide the best medical care for their patients, including QuickPACS, J-Ray Laser Systems, BitDefender, MozyPro, just to name a few.  Whether you need a veterinary practice management system, have a question about our technologies, or make sure we really are as human as we claim... call us at 1-302-659-0343 or click the button to send us your questions!

Internet Security: Antivirus and Firewall

Internet Security: Antivirus and Firewall

 

Viruses & Firewalls - Your One & Only Warning!!!

Viruses Abound!!!  Protect your computer & networks now!!!
In the not-to-distance past, it was not typically necessary to have up-to-date anti-virus software on all computers that access the net.  The chances of getting a virus were so remote that one could be naive to the problem and not be affected.
WAKE UP, times have changed!!!!!  Recently, we have seen an incredible increase in contamination attempts and viruses found on systems connected to the net.  It’s imperative that anti-virus software be installed, activated and kept up-to-date with current virus definitions on ALL computers that are used to access the internet!  It is your responsibility to maintain current anti-virus software, and to do everything in your power to protect your network from viruses and hackers.  We recommend either one of these antivirus applications, which you can easily purchase either online or from any office supply or computer store:
Ideally, you want to purchase INTERNET SECURITY software, which includes both antivirus and firewall protection:
1. AVG Business Security Suite: http://www.avg.com/us-en/business-security
2. Symantec Endpoint Protection: http://www.symantec.com/solutions/smallbusiness/
3. Vipre Business Protection: http://www.gfi.com/business-antivirus-software
We have seen that most practices have had antivirus software on their computers, but it was not automatically updating the virus definitions!  This function was left up to the user, and it was not be performed on a regular basis.  For this reason, we are requiring ALL computers that access the net to have either application mentioned above operating !!!  These applications will automatically update the virus definitions, requiring no input from the user!
Now, you think that's that!  You might say, "With this software, I'm protected from the dangers of the net!" WRONG!!!!
Firewalls - The Second Step in Total Net Protection!
We have now found evidence of hackers accessing computers on a regular basis.  If you are leaving your computer online for extended amounts of time, it is necessary for that computer to have a firewall installed.  Now, this is a bit more complicated in terms of what a firewall does and how to set it up.  
As mentioned above, we recommend the products from:
1. AVG Business Security Suite: http://www.avg.com/us-en/business-security
2. Symantec Endpoint Protection: http://www.symantec.com/solutions/smallbusiness/
If you're running the net over your LAN, then a more robust firewall is required.
Using the internet as an information source and channel for communications is becoming more critical, but we must protect our computers and data from those uninvited guests, viruses & hackers.  
We urge you to install the latest software to protect against viruses and to install the latest firewall !!!

We are now requiring all QuickVet/AHMS users to have a proper Business Internet Security System loaded on all computers, one that will help prevent ransomware and other malware attacks!  As with our managed online backup solution (all our users have implemented this backup solution), we now feel that a managed Business Internet Security system is required to maintain a proper environment for QuickVet.

 

An ounce of prevention is worth a pound of cure.

 

I am urging you to read this, and seriously consider getting this service.  The QuickVet data and other documents/files/photos are critical to your practice’s operation and protecting the computers/servers that run QuickVet is paramount.  Over 2016 & 2017, we had seen multiple clinics infected by ransomware, with a loss of thousands of dollars and significant downtime in each case!  In most cases, the practice did not implement any or an adequate Business Internet Security System, or originally did install Internet Security software but let the licenses lapse after the 1st year.

 

Some highlights of this managed Business Internet Security service:

·         Top-Rated Anti-Malware for PCs - Defend against emerging threats, viruses, Trojans, rootkits, exploits, spyware, malicious websites, phishing attacks and more.

·         Advanced Ransomware Prevention - Advanced Active Protection uses real-time behavior monitoring, artificial intelligence and one of the world’s largest threat intelligence clouds to help prevent ransomware.

·         Malicious URL Blocking - Block users from visiting malicious websites or links serving malware and accidentally infecting their PCs and the network.

·         Intelligent Anti-Phishing and Email Security - Defend one of ransomware’s top threat vectors, by keeping employee inboxes safe from malicious attachments and phishing links.

·         Integrated Patch Management - Ensure installed third-party applications are up to date and secure against exploit kits delivering ransomware and data-stealing payloads.

·         Removable Device Control & Encryption - Limit the risk presented by introducing infected devices to your network and keep your data out of the wrong hands with encryption

·         Browser Exploit Protection - Protect against exploits and browser-based downloads with instant, cloud-based URL lookup to protect against this top threat vector.

·         Unprotected Computer Identification - Alerts you to any machines accessing your network without antivirus protection, helping to stop infections before they spread.

·         Cost- The cost of this managed Internet Security software is $40.00 per computer per year, plus our IT Support Contract (5 Hours for $312.50).  Installation/Configuration of the Business Console will take 1 – 2 hours, and roughly 0.5 hour per computer for installation.

·         Installation, Configuration & Monitoring

·         We will install the Bitdefender Internet Security System on each computer, and configure the software to provide the highest protection without interfering with QuickVet.

·         We will continually monitor the security with email alerts, to verify that the security system is updated regularly and resolve the most common issues.

·         We will also verify that scans of each computer occur on scheduled basis.

 

We are recommending the following managed Business Internet Security Systems:

 

  • Bitdefender GravityZone Business Security - $40.00 per computer per year, 3 License Minimum - $120.00 - #1 Rated Business Internet Security System

 

 

Our IT Support Contract to provide hardware/software (non-QuickVet)/internet security/networking assistance via remote access:

                      5-Hour Hardware/Software (Non-QuickVet)/Internet Security/Networking Technical Support Contract for $312.50

  • With this prepaid service, we will continue to provide hardware/software (non-QuickVet)/internet security/networking assistance via remote access, up to 5 hours of support.  Once you have used the first 5 hours, additional 5-hour blocks can be purchased as needed.   The 5-hour Hardware/Software (Non-QuickVet)/Networking Technical Support Contract does NOT expire, so you will NOT need to purchase this contract each year.

 

                      If you decide not to purchase this Support Contract, any hardware/software (non-QuickVet)/internet security/networking technical assistance provided will be billed at $125.00/hour.

 

The Process

1.       Due to the urgency and worry of upcoming ransomware attacks:

a.       A PayPal invoice has been sent to your email address, including the cost of the Business Internet Security System and our 5-Hour IT Support Contract (if you’re not already using our IT Support).

b.       Please pay this invoice by Credit/Debit Card or your PayPal account.

c.       Once payment is received, I’ll remotely begin the installation and configuration of the Internet Security software on each computer, and set up the Business Console for monitoring and alerts.

d.       Once the Internet Security system is functioning, you’ll be notified that your computers/server are protected!