When you need some support, we can be "there" to help! We can either have a remote session using TeamViewer installed at the hospital or QuickSupport. Please read about both approaches, with the necessary instructions to follow To assist in this process, we STRONGLY recommend downloading and installing Skype. This tool will allow online chatting with our support team, so your phones are not tied up.
This procedure is used to set up your system in order for BWCi to access your data and for communicating details over the Internet using TeamViewer. Obviously, this procedure presumes you have Internet access.
We will have installed and configured TeamViewer on one or several of the workstations at the hospital. Please verify which workstation, and check to see if TeamViewer is running. The applet icon shown below shows that TeamViewer is waiting for a connection.
If you don't see that applet icon, please check the other workstations and see if there is another workstation or laptoip that has this applet icon.
Once you have located the icon, let us know which station you're at, and we'll remote in to begin the training or support session.
We can use TeamViewer QuickSupport to access any workstation at your hospital, with your permission, and setup.
© Copyright 1993 - ServiceVet Technologies LLC, All Rights Reserved.
Designed and maintained by Evolving Web Creation @ www.evolvingwebcreation.com